Call me a luddite or an old fart, but I just have this general feeling that IMing and email have actually increased the amount and speed of misunderstanding between people.
It also feeds this paranoia I have of people being able to pose as something they’re not. After all, I have a few internet friends who think I’m a 16yo girl named “Flora” (kidding). Sadly, though, it could be true.
We were discussing this the other night, and a friend espoused etiquette as being that one should never have personal emotion conversations on email or IM. It should always happen at least over the phone. That was pretty sound, I thought.